In an era of near-constant technology updates, it’s hard to keep track of all the device, software, and app features. Sometimes, it feels like a guessing game of “What does this button do?” That’s why we’ve designed the Tommy’s Express…
TommyClub
How do I log into my TommyClub account?
Welcome to TommyClub! We’re excited that you downloaded our app and love your ride as much as we love washing it. Are you looking for a way to update your TommyClub account? You can always manage all your account details…
Does each car need its own membership?
It’s happening. Your garage is already a little cramped fitting two cars, but now the kids are growing up and they’re eyeing your vehicles and starting to want their own. The thought of having to maintain more cars can be…
What is TommyClub?
One of our guests’ favorite services at Tommy’s Express is joining TommyClub. Why? Because it lets them wash exactly how they want. Once you download our app and complete your registration, you are officially a TommyClub member. Welcome! We’re glad…
How does upgrading affect billing?
Looking to upgrade wash plans? You can change your subscription immediately! For around $5 more a month (that’s less than a latte!), you can upgrade to the next level Tommy’s Express car wash package and receive even more bang for…
Savor the rituals of summer
Kick summer off right. The sun’s shining, the kids are out of school, and everyone is checking items off the summer bucket list. Weekly ice cream cones are a must. Bonus points if you can find a small local…
How do I transfer my subscription?
We love having you be part of TommyClub®! We hope your experience has been excellent. If you bought a new vehicle or received new plates, you’re probably wondering if you can transfer your TommyClub subscription. The answer is yes! Here…
I have a new credit/debit card; how do I update my account?
It’s simple to update your credit card for the TommyClub® inside our app. Watch this brief tutorial video about how to change your payment information and update your account. Short and sweet is our #1 motto. Finding answers to your…
Is a TommyClub membership month-to-month?
We are always striving to make TommyClub® easy to use for everyone. We offer both a month-to-month UNLIMITED membership option as well as a PayPerWash™ option so you can choose how often you wash. With the UNLIMITED plan, you are…
Why do I need to provide a credit card to join TommyClub?
Hey, we get it. Adding credit card payment info is one more thing on your never-ending to-do list. Your monthly car wash membership is worth it, though! Skipping the line and washing an unlimited number of times per month gets…