If I have a question, who should I reach out to?

At Tommy’s Express Car Wash, we strive to be your favorite car wash, and that includes providing the best possible customer service to our guests and TommyClub members. We want to make keeping your car clean as stress-free as possible.

That’s why we have our easy-to-use app that allows you to manage your Unlimited subscription or PayPerWash plan from the comfort and convenience of your phone. We try to provide answers to all the questions you could ever have about your TommyClub membership on our website too.

If something comes up with your membership or you have an inquiry about something on-site, we always recommend asking the nearest team member for assistance.  If you’ve already left the wash, feel free to give the team a call using the phone number listed on their locations page.

Not feeling like talking on the phone? We get it. Send us a message on Facebook! We make sure to monitor our comments and messages to get you answers quickly.

Since each location is individually owned and operated, make sure to message your local wash’s page so you can get as accurate an answer as possible. Hint: You can find the link to your local Facebook page on our website.

For our guests who aren’t on Facebook, please contact us on our website linked here. This will connect you to our Guest Services team, who works hard to make sure your TommyClub membership is the best club you’re part of.  

See you at the wash soon!