How do I load my car onto the conveyor?

If you’re new to the TommyClub, you might be wondering, how do I load into a car wash?  

Or you may be curious about how the Tommy Transporter® Belt Conveyor works.  

Tommy’s Express is much simpler than other automatic car washes you’ve tried.  

Loading onto our conveyor belt car wash is a breeze.  

It’s like a magic carpet ride for your vehicle.

Loading onto the conveyor

As you approach the tunnel entrance, you’ll see two large red balls that will help you onto the belt. They narrow down the entry onto the conveyor belt track. 

It’s an easy visual cue to help you recognize precisely where to go.  

To load your car, slow your vehicle down as you enter the wash and follow the prompts on the monitor. 

When you feel your car enter the track, come to a complete stop. Shift into neutral once prompted by the screen, then take your foot off the brake. 

Sometimes, when a wash is busy, or your vehicle is especially wide, a team member will assist in loading.  

Our car wash can load vehicles 84 inches tall and 96 inches wide. 

For dually trucks, each wheelset can have a max width of 33 inches. 

You can always ask for loading assistance at the window if you feel more comfortable with the extra help. 

Why do we use a conveyor belt system

We don’t have any tricky tracks or old-fashioned rails for your tires. 

Tommy Car Wash Systems invented the Tommy Transporter® Belt Conveyor. Our conveyor belt offers increased vehicle and wash safety, faster processing, and, most importantly, easier loading for your valued Guests. 

Not only is the dual belt conveyor system easy on your vehicle, but it also provides an excellent customer experience. No more worrying about damaging your rims and tires.  

It’s a low-stress loading conveyor system that you’ll come to love. 

You can relax as you and your ride enjoy a high-quality car wash. 

Exiting the conveyor belt 

Keep your vehicle in neutral as you move into the blower room at the end of your wash. You’ll see a stoplight system telling you exactly when to shift from neutral to drive. 

Ease onto your brake and slowly exit out of the wash.  

After you exit the wash, make sure to visit our free vacuums and mat washers* to make the most of your time at Tommy’s Express. Complete the clean with these self-service detailing stations, along with detail kits available for purchase. 

Once you experience it, you’ll never want to go back to any other wash. 

If you have any questions, your local Tommy’s Express team members would be happy to help! Or message us on Facebook, and we’ll get back to you.  

*At participating locations only.