How do I pause my TommyClub membership?

This blog is for our TommyClub members who love to wash unlimited. Thank you for choosing to wash with us. We appreciate your business and hope you’re loving the shine your vehicle gets every time you visit one of our nationwide locations. 

We get it; life happens. If you need to pause a TommyClub membership, we understand.

Is your car in the shop? Are you going out of town for a trip? Taking care of a loved one out of state? Want to adjust some spending? 

There are many reasons why you might want to pause a car wash membership. And no one wants to jump through hoops to make a change.  

You’ve heard us say time and again you can do it all in the Tommy’s Express Car Wash app. Here’s how to pause* your TommyClub membership inside the app:

Here’s how to pause* your TommyClub membership inside the app:

1. Tap the navigation lines in the top left-hand corner. 

2. Tap the navigation lines in the top right-hand corner.  

3. Tap My Garage.  

4. Tap Manage My Subscription.  

5. Tap Pause Subscription.  

6. Read the instructions and select or add the vehicle you’d like to pause.  

7. Tap Continue.  

8. Tap the length of time you’d like to pause your account.  

9. Confirm your pause length and finish.  

Note: The maximum pause time is three months; after that time, your subscription will automatically restart, and you can wash again!  Pause only reflects billing dates, it will not pause your current wash time.

*The pause feature is not available for members currently using a gift card or in their free trial period. 

Alternatives to pausing your Unlimited membership

If you’d like to extend your pause past the three-month max, switch to washing with PayPerWash instead of Unlimited. With PayPerWash, you’ll only be charged when you are ready to wash again.

You can watch this short tutorial for additional support. Need help? Check out our FAQs or send us a message on Facebook. We’d be happy to help!   

Unlimited TommyClub membership is the best car wash deal

Not a member yet? First-time guests can download our app and get their first month of unlimited washing for free! Your month discount is applied in checkout. Once you’ve joined TommyClub, you can manage your plans, cars, billing, and get support all from your phone. 
 
Depending on the wash package you choose, you can wash for mere dollars a day. It’s a great way to keep your car clean, maintain its exterior appearance, and protect your finish from the elements.