Car WashWhy do I need to provide a credit card in the Tommy’s Express app?
Hey, we get it. You want to claim your free month of washing and the steps to get there seem long. Adding a credit card in the Tommy’s Express app is one more line on your to-do list.
A monthly car wash membership is worth it, though!
Skipping the line and washing an unlimited number of times per month gets you where you want to be faster and (the best part!) with a clean, shiny ride. No matter the weather – the spring thaw, slushy winter weather, dust and dirt – you can run your vehicle through the wash and keep it looking its best.
Like any other subscription (i.e., Netflix, Spotify, Amazon Prime, etc.), a form of payment is needed to join TommyClub, so we ask for a credit card. This step also helps avoid fraud. To validate your account, we have to make sure you’re legit! 😉
To make it easy on you, all unlimited membership transactions are billed on a monthly schedule. You can update or cancel your membership at any time in the app. We try to make it as simple as possible to control your information.
How to change card info in the Tommy’s Express app
Our team is regularly asked how to update a payment for TommyClub. What’s awesome about TommyClub is that you don’t have to call, email, print and mail a form, or donate a kidney to change a tiny piece of information. You can do it all yourself in the app!
We don’t add extra barriers or create hoops for you to jump through. Just log in and update as needed. Our goal is to make your Tommy’s Car Wash payment the easiest it can be.
There are legal requirements we have to abide by, but trust us when we say we’re always working to improve our app for the best possible guest experience.
Have a suggestion? Send us a message through the app!